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Pay / View Utility Bill Online

Notice this link will send you to a third party billing site.

Esto Water Works has moved to a new online billing website to improve your experience and streamline our services. This change aims to provide you with a more user-friendly platform for managing your water system billing and payments.

New Online Billing Website: https://estoutilities.govtportal.com/

Key Features and Benefits:

  • Improved user interface for easier navigation
  • Convenient payment options for seamless transactions
  • Accessible account management tools for better control over your billing

To ensure uninterrupted access to your account and to continue receiving timely updates and notifications, please update your bookmarks. 

Your previous login credentials will not be valid on the new website.

For a smooth transition, please follow these steps:

  1. Visit https://estoutilities.govtportal.com
  2. Click on the “Pay Here” option.
  3. Enter the last name on your account, and your account number.  Your account number is “01-0 [your previous account number (example 0055)]-00”

We apologize for any inconvenience this change may cause and assure you that we are committed to making this transition as seamless as possible for you.

Should you encounter any difficulties or have any questions, feel free to contact us at 850-263-6521 or email [email protected].

Alternate Payment Methods Now Available

  • In addition to this new payment website, you can pay by phone by calling 850-805-7197.
  • And something we know customers have requested for a long time — you can now pay with your credit or debit card in person at the Esto Town Hall, open Monday-Thursday 8AM-1PM.

Thank you for your cooperation and continued support as we strive to improve our services for your benefit.


If you have not updated your Water Department contact form please do so here.


Your water bill is DUE by the 10th of the month; After then a late charge of $20.00 will be charged to any account with a balance of $30.00 or greater. After the 17th of the month ALL Unpaid accounts will water disconnected.

To have service re-instated all outstanding charges must be paid plus the
reconnect fee. Reconnect Fees Apply as follows:
1st Occurrence – $50, 2nd Occurrence – $100, 3rd Occurrence – $150


ESTO WATER WORKS ANNUAL DRINKING WATER QUALITY REPORT

YEARS

2016

2017

2018

2019

2020

2021

2022


In Town Water Rates
VolumeRatesIncrement
0 to 2,000 gal$29.91Base Rate
2,001 - 5,000 gal$7.03Charge per 1000 gal
5,001 - 8,000 gal$7.20Charge per 1000 gal
8,001 - 12,000 gal$7.75Charge per 1000 gal
Over 12,001 gal$8.15Charge per 1000 gal
Out of Town Water Rates
VolumeRateIncrements
0 to 2,000 gal$33.21Base Rate
2,001 - 5,000 gal$7.80Charge per 1000 gal
5,001 - 8,000 gal$8.19Charge per 1000 gal
8,001 - 12,000 gal$8.60Charge per 1000 gal
Over 12,001 gal$9.04Charge per 1000 gal