New Payment Options for Esto Water Works

Esto Water Works has moved to a new online billing website to improve your experience and streamline our services. This change aims to provide you with a more user-friendly platform for managing your water system billing and payments.

New Online Billing Website: https://estoutilities.govtportal.com/

Key Features and Benefits:

• Improved user interface for easier navigation
• Convenient payment options for seamless transactions
• Accessible account management tools for better control over your billing

To ensure uninterrupted access to your account and to continue receiving timely updates and notifications, please update your bookmarks. 

Your previous login credentials will not be valid on the new website.

For a smooth transition, please follow these steps:

1. Visit https://estoutilities.govtportal.com
2. Click on the “Pay Here” option.
3. Enter the last name on your account, and your account number.  Your account number is “01-0 [your previous account number (example 0055)]-00”

We apologize for any inconvenience this change may cause and assure you that we are committed to making this transition as seamless as possible for you.

Should you encounter any difficulties or have any questions, feel free to contact us at 850-263-6521 or email [email protected].

Alternate Payment Methods Available

• In addition to this new payment website, you can pay by phone by calling 850-805-7197.
• And something we know customers have requested for a long time — you can now pay with your credit or debit card in person at the Esto Town Hall, open Monday-Thursday 8AM-1PM.

Thank you for your cooperation and continued support as we strive to improve our services for your benefit.